Nurse-led telephone referral to paediatric emergency and assessment units
نویسنده
چکیده
Background An increasing number of acute referrals have led to unsatisfactory working conditions and a degradation of the service to the families and their children attending paediatric emergency and assessment units (PEAU). The usual way of refering for the general practitioner (GP) was by telephone to the resident. This study investigated if a nurse-led telephone referral system would optimize conditions for patients and staff.
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